Once in Battery Safety mode, instructions will be provided to get the battery replaced by HP free of charge. The battery will not charge during this time, eliminating any risk it may pose. If the tool determines your battery needs to be replaced, it will place the battery in Battery Safety mode, which makes it possible to continue to use the laptop as long as it's plugged into an HP power adapter. The download link is located in the Getting Started section, under the Download HP Battery Validation Utility heading. You can download the tool from the recall website here. Now, HP is offering a validation tool that you will need to download, install and run. Overheating batteries pose the risk of catching fire, so, please, take a few minutes of your time and check your battery again.Īs previously mentioned, the old process required to find and enter your device's serial number into a dedicated webpage. It's worth repeating: If you checked your battery when the recall was first announced and received the all-clear, HP says you need to check again. Here's the current list of potentially affected HP models: If this is not my fault, would apple accept this case as their fault and pay for the repair, since my 1 year warranty is already over, or will they deny any problem and say that this is my fault? Saying that, I think this is a very serious problem to happen to a such expensive machine, in a such short time (one and a half year since I bought it).Only, this time instead of entering a serial number into a website, HP has released a tool that checks whether your battery is recalled and needs to be replaced. i do not believe I should pay for this because my battery only has 500 cycles and normal status. By Tammera E Campbell on Apple recently announced a recall for a small number of MacBook Airs, but unfortunately Apple has not published a website to easily determine if your MacBook Air could be affected. I will be getting the battery replacement in 2 days and will keep everyone updated. MacBook Air Logicboard Recall (Retina, 13-inch, 2018) Published on Jby Arica Chhay. Would this possible be my fault? if yes, how come? My mac never leaves my house, its almost always plugged charging in the original charger, its never in extreme temperature conditions, etc. yes they have a recall program but my model dosent meet requirements. I searched internet for this problem, and it appears that its a common issue among others macbook pro's, but I saw that just some models apple recall for a free repair. Yesterday I discovery that the back of it has a bump, making the mac wobbling when sit in a flat surface.īefore that, since about 2 months ago, I was noticing that the screen was not closing properly with a proper snap.
I have a MacBook Pro (15-inch, 2017), that I have bought in september 2017.
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